You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > General > I purchased the wrong item
I purchased the wrong item print icon
Note:  If you've already received your order, and you've ordered an incorrect item, see  Can I exchange an item?  
 
If you've purchased the wrong item and your order has NOT shipped....
 
2. Include your order number in the ticket, and give a brief explanation.
 
Please wait for a member of our team to get back to you before placing any other orders!
 
Please understand that by placing an order, you're asking us to ship it as quickly as possible.  There are instances where we are not able to prevent an order from shipping.  Opening a ticket is not a guarantee your order will not ship, however it is the most effective way we can process these requests.
 
 
 
scroll to top icon