Tracking information is automatically sent by email once your package has been shipped and scanned by the carrier. In most cases, tracking emails are generated around midnight on the day your order ships.

Before Looking for Your Tracking Number

Please allow adequate processing time for your order. If you have not received tracking information within approximately 3–4 business days of placing your order, first check your spam, junk, or promotions folder, as tracking emails are sometimes filtered by email providers.

Registered Customers

If you created an account, you can log in to your customer account at any time to view your order history, current order status, and tracking number information.

Guest Checkout Customers

If you placed your order without creating an account, you can still view your order information by using our order tracking page. Simply enter your order number and the email address used during checkout.

Still Can't Find Your Tracking Information?

• Verify that the email address entered during checkout is correct.
• Check your spam, junk, and promotions folders.
• Confirm that your order has shipped and is not still being processed.
• Allow time for the carrier to scan and update tracking information.

If you are unable to locate your tracking information after following the steps above, please open a support ticket and our team will be happy to assist you.