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Showing articles from orders tag

I need to track my order

Tracking information is automatically sent by email once your order has shipped. If you recently received a tracking number, please allow up to 24 hours for the carrier to scan the package and update the tracking information. Track your order online You can check the tracking information of your order at any time…

My order is missing an item

If you received your order and believe an item is missing, please review the information below before opening a support ticket. In many cases, items may be shipping separately and are still in transit. Check your packing slip first Review the packing slip included with your shipment and compare it to the items you …

I cannot see my orders when I log into my account

If you cannot see your orders after logging into your account, the most common reason is that you were not logged into your account when the order was placed. Orders are linked to the account used during checkout For an order to appear in your account dashboard, you must be logged into your customer account at the …

How do I track my order?

Tracking information is automatically sent by email once your package has been shipped and scanned by the carrier. In most cases, tracking emails are generated around midnight on the day your order ships. Before Looking for Your Tracking Number Please allow adequate processing time for your order. If you have not r…

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