Can I checkout as a guest?
Yes. Arm Or Ally offers guest checkout, allowing you to place an order without creating a customer account. What is guest checkout? Guest checkout allows you to complete a purchase without creating a password or registering for an account. Before choosing guest checkout While guest checkout is available, creating…
02-Jun-2026
I received a damaged item
We're sorry to hear that your item arrived damaged. To help us resolve the issue as quickly as possible, it is important that you report the damage promptly and provide as much information as possible when opening your support ticket. Important reporting deadline Damage claims must be reported within 72 hours of pa…
02-Jun-2026
I need to track my order
Tracking information is automatically sent by email once your order has shipped. If you recently received a tracking number, please allow up to 24 hours for the carrier to scan the package and update the tracking information. Track your order online You can check the tracking information of your order at any time…
02-Jun-2026
Can you remove the signature requirement from my order?
Once an order has shipped, we are unable to remove a signature requirement from the shipment. Why signature confirmation is required Signature confirmation helps protect customers against lost, stolen, or misdelivered packages. Certain shipments may require a signature based on the value of the order, the products …
02-Jun-2026
