I received a damaged item
We're sorry to hear that your item arrived damaged. To help us resolve the issue as quickly as possible, it is important that you report the damage promptly and provide as much information as possible when opening your support ticket. Important reporting deadline Damage claims must be reported within 72 hours of pa…
02-Jun-2026
I received the wrong item(s)
If you believe you received the wrong item, we apologize for the inconvenience. To help us investigate and resolve the issue as quickly as possible, please provide the requested information when contacting support. Report the issue within 72 hours Claims involving incorrect items must be reported within 72 hours o…
02-Jun-2026
