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Home > General > I'm getting an error at checkout
I'm getting an error at checkout

Checkout errors are particularly aggrivating; we understand.  

 

If you are getting an error at checkout there could be a couple of reasons.

 

1.)  Check to ensure the information you're entering is correct.  Credit Card expiration dates should be entered with the "/" between the two digit MM and YY such as "02/22"

 

2.)  Ensure you are checking the box at the bottom to accept the terms & conditions of the sale.

 

If steps 1 and 2 do not remedy your problem, we have had some success with the following:

 

1.)  Try a different browser.  Firefox, Chrome, Internet Explorer are a few examples

 

2.) Try clearing your browser cache.

 

3.) Try on a PC/Mac or your mobile device.

 

If you need further assistance, simply open a ticket and we'll see if we can further assist.

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