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Showing articles from password-reset tag

How do I reset my password?

If you have forgotten your password, you can reset it yourself using the My Account page. In most cases, you do not need to contact customer support to regain access to your account. How to reset your password * Visit the My Account page. * Click the Lost Password link. * Enter the email address associated with …

Why can't I log into my account?

If you are unable to log into your account, there are several common causes that may prevent access. In most cases, the issue can be resolved without contacting customer support. Verify your login information Before attempting a password reset, make sure you are using the same email address and password that were u…

Why am I not receiving emails from Arm Or Ally?

If you are not receiving emails from Arm Or Ally, there are several common causes that may prevent messages from reaching your inbox. Most email delivery issues can be resolved by reviewing the steps below. Check your spam and junk folders Email providers sometimes mistakenly filter legitimate emails into spam, jun…

How do I create an account?

Arm Or Ally customer accounts are created during checkout. Creating an account allows you to participate in our rewards program, access referral rewards, track orders, view order history, and manage your account information. How to create an account When placing an order, you will be given the option to create an a…

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